Heating and cooling solutions are an integral part of every home. During the cold months, it is important to have the ability to turn on the heat inside your home. During the warm months, it is also important to be able to turn on cooling solutions such as air conditioning. Homeowners usually rely on HVAC contractors to address their heating and cooling needs but not all HVAC contractors are reliable. This blog will lay out common red flags associated with unreliable HVAC contractors.
1. Hidden Charges or Fees
No homeowner wants to experience hidden charges or fees. When getting billed for HVAC services, keep a sharp eye out for any charges or fees that do not look right. A reliable HVAC contractor will typically be upfront and honest with their pricing. If you get a sense there are hidden charges or fees with your HVAC bill, consider it a red flag and do not pay until you resolve the charges or fees.
2. Lack of Communication
HVAC companies that are hard to get a hold of during business hours are another red flag. HVAC companies should have a transparent line of communication and respond to your emails and voicemails. If you get a sense that a HVAC company is ignoring you or is difficult to schedule an appointment with, consider finding a different HVAC company.
3. Lack of Reviews or Bad Reviews
With platforms such as Google My Business, online reviews have become easier for businesses to accumulate. If a HVAC company lacks at least a handful of online reviews, you may want to choose a HVAC company that has more testimonials. If an HVAC company has a handful of bad reviews, that is also another red flag. One bad review doesn’t mean an HVAC company is not good but multiple bad reviews should have you looking to find a different HVAC contractor.
HVAC Contractor Services in Marblehead, MA
MRW Mechanical is an HVAC contracting team located in Marblehead, MA. We have proudly provided HVAC services to North Shore residents for many years! North Shore winters can run cold and summers can run quite warm so make sure your HVAC is in good condition before those seasons. For an HVAC repair or installation, contact us!